Red Stub Club is an invite-only club, RSC delivers curated experiences across live entertainment, dining, sports, and cinema in India and across the world.

At our core, we are experts in the art of entertainment. We bring the best of global entertainment and create unmatched experiences for you. Now, we’re all set to elevate those experiences with a curated and exclusive offering that is available for the discerning, by invite only.

Your Profile:

• Order Management: Oversee the full order lifecycle from order receipt, processing, and delivery
• Client Servicing: Serve as the primary point of contact for clients, ensuring smooth communication and quick resolution of any order-related issues or inquiries.
• Invoicing: Generate accurate invoices, track payment statuses, and resolve any discrepancies or billing issues in a timely manner.
• Back-office Support: Provide administrative support by maintaining records, generating reports, and assisting with the overall organization and efficiency of the OMS-related processes.
• Customer Service: Address customer queries regarding orders, shipment status, product availability, and payment issues, ensuring excellent customer experience.
• Data Management & Reporting: Utilize Excel to manage order data, track key metrics, and prepare weekly/monthly reports for team review. Work with the team to improve operational efficiency.
  
  

Your Checklist

• Experience: Minimum 1-2 years of experience working with an Order Management System (OMS)
• Excel Proficiency: Advanced working knowledge of Microsoft Excel, including the ability to create reports, analyze data, and automate tasks.