Site Reliability Engineer

Mumbai | Engineering | Full-time

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The World of BookMyShow

Launched in 2007, BookMyShow, owned and operated by Big Tree Entertainment Pvt. Ltd. (founded in 1999), is India's leading entertainment destination with global operations and the one-stop shop for every entertainment need. The firm is present in over 650 towns and cities in India and works with partners across the industry to provide unmatched entertainment experiences to millions of customers. Over the years, the company has evolved from a purely online ticketing platform for movies across 6,000 plus screens, to end-to-end management of live entertainment events including music concerts, live performances, theatricals, sports and more. Some of the key properties that BookMyShow has brought to its markets include U2's The Joshua Tree Tour, NBA's debut games in India, Disney's Aladdin, Cirque du Soleil BAZZAR as well as international artists such as Coldplay, Ed Sheeran, and Justin Bieber. BookMyShow is invested in providing the best user experience, whether on-ground or online. The company has developed 'BookMyShow Stream', India's largest home-grown transactional video-on-demand (TVOD) platform.

Your Role:

  • Oversee and maintain our Kubernetes infrastructure, encompassing deployment, scaling, and vigilant monitoring..
  • Establish and sustain automated pipelines to efficiently handle data ingestion, processing, and analysis tasks.
  • Devise and deploy automation scripts and tools to optimise the deployment process for increased efficiency
  • Engage in collaborative efforts with development teams to architect and deploy scalable and dependable systems
  • Proficiently diagnose and resolve challenges pertaining to Kubernetes and its associated technologies
  • Formulate and execute robust security policies and measures, safeguarding the platform's confidentiality and integrity.
  • Effectively oversee, configure, and automate systems and services within the AWS environment
  • Remain well-informed about the latest advancements in Kubernetes and associated technologies, providing valuable insights for continuous enhancements
  • Supervise and monitor applications and database systems, ensuring superior availability, performance, security, and scalability
  • Demonstrate proficient scripting skills in languages such as Python, Bash, and Shell
  • Extensive practical experience with various DevOps tools, including Bamboo, Bitbucket, Jenkins, Helm, Kiali, Sentry, Sonarqube, Grafana, Elastic, Kibana, and Prometheus
  • Collaborate closely with Senior Management to develop and implement an enablement roadmap
  • Continuously monitor system health and reliability, aiming to enhance support for business process requirements
  • Guarantee the security and efficiency of the cloud-based infrastructure

Your Checklist:

  • Bachelor's in Computer Science, Engineering, or related field
  • Minimum of 1-3 years of experience in DevOps engineering, with expertise in designing and
  • implementing CI/CD pipelines, containerisation, and orchestration
  • Strong Knowledge of AWS cloud
  • Excellent troubleshooting skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Strong practical application experience on Linux.
  • Good to have hands-on experience in Google Cloud Platform
  • Good to have AWS Certification
  • Comfortable with on-call support.
  • Capable of working in agile team with multiple technologies.
  • You understand the importance of using metrics to influence product and technical decisions.
  • You are an advocate for modern DevOps/SRE tools, best practices and culture.
  • Systematic problem solving approach, coupled with a strong sense of ownership and drive.
  • Ability to communicate effectively with technical and non-technical audiences."
  • Preferred Professional and Technical Expertise
  • Ability to adapt quickly to changing technology requirements
  • Strong system design background
  • Strong communication, presentation, and documentation skills
  • Cloud network and security technologies experience