1. Acquire new clients on-board to generate new business opportunities by creating proposals as per the requirements.
2. Act as the point of contact for assigned clients, offering exceptional service and nurturing strong relationships.
3. Dive deep into understanding client needs and objectives, crafting tailored solutions that go above and beyond.
4. Address and resolve client issues and concerns swiftly and effectively, ensuring their satisfaction.
5. Onboarding clients from non-exclusive relationship to exclusive basis & run business on a repeat pattern to meet yearly business numbers.
6. Oversee payment collection, ensuring timely and accurate invoicing and follow-up on outstanding payments.
7. Work closely with all business teams on business priorities and align the internal stakeholders and monitor projects.
8. Set timelines and manage the internal stakeholders like product, engineering, marketing to deliver within those timelines

Your Checklist

1. 1-3 years of experience in client servicing within the live entertainment industry.
2. Passion & knowledge of the Live Entertainment industry
3. Demonstrate ability to work effectively across departments and manage multiple priorities.
4. Excellent interpersonal and communication skills with the ability to build and maintain meaningful client relationships.
5. Strong analytical and problem-solving skills with a keen eye for detail.
6. Excellent communication, negotiation and persuasion skills
7. Self-motivated to exceed targets