Red Stub Club is an exclusive, invite-only membership by BookMyShow, designed for the crème de la crème. At RSC, we specialize in curating extraordinary experiences across live entertainment, fine dining, sports, and cinema—both in India and across the globe. More than just access, we create bespoke, world-class moments that are rare, unforgettable, and tailored for a select few.

This membership is extended only to a chosen circle of VIPs—those who value the art of entertainment at its very finest. With RSC, every occasion becomes more than an event; it becomes an experience elevated.

You will play a critical role in delivering elevated, high-touch service to our premium members, ensuring every interaction reflects the finesse, discretion, and excellence that RSC stands for.

Your Profile

• Be the primary point of contact for our premium members, delivering personalized, concierge-style service from enquiry to post-event follow-up.
• Manage end-to-end ticket bookings, delegate handling, event logistics, invoicing, and CRM updates with exceptional accuracy.
• Coordinate with internal teams, venues, ticketing partners, and vendors to ensure seamless event execution.
• Curate personalized event recommendations based on member preferences and proactively enhance their experience.
• Create and manage member communications including newsletters, WhatsApp broadcasts, emails, and basic social media content.
• Resolve member queries with professionalism while maintaining Red Stub Club's premium service standards.
• Support event-day operations and ensure every experience is delivered flawlessly.

Your Checklist

• Has 2–3 years of experience in hospitality, events, concierge, luxury services, customer experience, travel, or client servicing.
• Is an excellent communicator with strong emotional intelligence and a naturally service-first mindset.
• Is highly organized, detail-oriented, and comfortable managing multiple priorities.
• Takes ownership, solves problems proactively, and performs well under pressure.
• Is comfortable using Excel, CRM tools, AI tools, WhatsApp Business, and professional email communication.
• Has an interest in entertainment, live events, and creating memorable experiences.
• Is flexible to work evenings and weekends when required.