Senior Executive - Cinema Operations

Thiruvananthapuram, Kerala, India | Cinemas | Full-time

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The World of BookMyShow

Launched in 2007, BookMyShow, owned and operated by Big Tree Entertainment Pvt. Ltd. (founded in 1999), is India's leading entertainment destination with global operations and the one-stop shop for every entertainment need. The firm is present in over 650 towns and cities in India and works with partners across the industry to provide unmatched entertainment experiences to millions of customers. 

Over the years, the company has evolved from a purely online ticketing platform for movies across 6,000 plus screens, to end-to-end management of live entertainment events including music concerts, live performances, theatricals, sports and more. Some of the key properties that BookMyShow has brought to its markets include U2's The Joshua Tree Tour, NBA's debut games in India, Disney's Aladdin, Cirque du Soleil BAZZAR as well as international artists such as Coldplay, Ed Sheeran, and Justin Bieber. BookMyShow is invested in providing the best user experience, whether on-ground or online. 

The company has developed ''BookMyShow Stream', India's largest home-grown transactional video-on-demand (TVOD) platform.

Your Profile

  1. Maintain the end-to-end operational relationship with cinema partners, ensuring that the cinema schedules, inventory and show times are accurate, ticketing solutions are optimized, and the user experience remains seamless.
  2. Meet the Cinema Partner/Owners regularly and take the suggestions, giving feedback and closing issues within the time lines. Resolving the issues, with respect to payments, accounts, refunds, show cancellations and software and hardware etc.
  3. Tracking the sales reports, Master data and maintain them up to date. Sharing the required details to cinemas as and when required.

  4. Adapting to and infusing new features and developments into the assigned territory to stay ahead of market trends.
  5. Identify the opportunities at the cinema partners and strategically implement the Key objectives to improve the revenues.
  6. Cross functional coordination by working closely with the finance, business and marketing teams to resolve partner issues or launch regional campaigns.

Your Checklist

  1. 4-6 years of experince in operations preferably in cinema industry, QSR or Ecommerce.
  2. Good Communication skills in English (Written & Spoken). Regional language knowledge mandatory.

  3. Skilled in MS- Excel and Power Point Presentations.

  4. Problem-solving aptitude, high accountability.